The Instructor shall provide the Training/Coaching/Lifestyle instructions to the Client online Or in Studio.
NOW THEREFORE, the parties agree as follows;
Helle Luxe is your Let’s Shine Instructor who has more than 20 years’ experience with guiding people in training,
nutrition and lifestyle. She has experience as a trainer and coach and have received a comprehensive knowledge,
education and experience in physical training, nutrition and lifestyle, as well as mental training and meditation. The
mixture of training, nutrition and lifestyle guidance she offers in the market is unique. You will get great results in the
different areas of your life, when implementing Helle`s Let`s Shine comprehensive and efficient tools and teachings over
time.
The Let’s Shine program shall consist of the following;
i. instructors’ preparations,
ii. Sessions
iii. Afterwork and summaries
iv. Relevant nutrition, training and lifestyle programs based on the Clients need.
v. Follow ups by the instructor
vi. Online coaching sessions
By accepting these terms, you fully acknowledge the responsibility for your own health, life, and overall well-being.
Before embarking on any exercise program, Let’s Shine recommends seeking the advice of a physician. It is imperative
that you are in good physical condition to participate in the exercises. As a member and customer of Let’s Shine, you
must ensure that your health does not pose a risk during any activities related to exercise, diet, and lifestyle changes.
These changes are made entirely at your own discretion and risk. Let’s Shine Studio and its associates are not held
accountable for the implementation of activities or programs by members or customers related to Let’s Shine or the Let’s
Shine Studio, including self-training in the Let’s Shine facilities without a trainer or the use of VR glasses and similar
equipment without supervision. Let’s Shine Studio will only be held responsible for damages caused by their own
negligence. By confirming and providing your contact information to Let’s Shine, you agree to these terms and
conditions.
1. The Client shall pay the instructor as per the selected package charges. The Client understands that the Payment shall be
made in advance and accepted through online transfer after invoice is received.
2. The Client may split the payments and pay in three different installments, wherein the first payment shall have to made
within 7 days of the issuance of invoice, while payment of second and third installments shall have to be made within 8
weeks of the issuance of invoice. The Client is hereby advised to use the same KID when making the split/installment
payments.
3. The Client understand that they will have to pay the invoice within the due time. In case of failure to pay within the due
date, the additional cost will be charged on late payment.
The client shall book the sessions directly with the trainer by selecting the package of its own choice. Each package shall
have specific number of sessions and a duration for its completion. The package with 12 sessions shall have the total duration
of 4 months, the package with 24 sessions shall have the duration of 8 months and package with 48 sessions shall have the
duration of 12 months. The Client understands that If the selected package is not utilized within the designated timeframe, the
validity will expire. In the event of injury or illness, a physician’s certificate can be presented to extend the validity for up to 6
months, subject to the doctor’s recommendation. As an alternative, the hours may be transferred to another individual.
The Client may cancel a prepaid session up to 24 hours before the scheduled time (working hours), by informing the trainer
directly, for reasons of a family emergency or sickness and receive a refund or apply any pre‐payment to a future session. If
your trainer must cancel your previously agreed-upon session, you will be able to retain your appointment and it will be
rebooked at a later date. However, this cancellation policy does not apply to sessions that are structured as courses. If you
cancel a group session within 24 hours of the scheduled time, the full fee will still be imposed. If the session is cancelled later
than 24 hours due to any emergency including family emergency or sickness, then the Client shall have the following
recourses
i. The Client may take attend the session online
ii. The Client may reschedule the session to any other time on the same day or next day
iii. The Client may cancel the session and pay 60% of the cost of that session.
Fees are calculated according to the scheduled time agreed upon by the Instructor, and Client. No adjustment to fees shall
be made for time lost because of late arrival by the Client or by early termination of session by the Client. Any lost time
because of the late arrival of the Instructor shall be compensated for by extending a lesson by mutual agreement and by
such amount of time that was lost. The Instructor agrees to wait fifteen minutes from the time of the scheduled session for
the Client’s arrival before considering that session canceled without sufficient prior notice and therefore subject to the
terms set forth in the CANCELLATION AND REFUND policy.
In case you show up late for your appointment, the session will only run until its original end time. If your trainer is delayed
for a maximum of 15 minutes, you have the privilege of receiving the session without charge.
● The Instructor undertakes to do all preparation prior to lessons and to structure lessons in such a way as to optimize time
to the benefit of the Client.
● The Instructor shall keep confidential all information of the Client and shall contact other parties involved in the training
of Client only if given written permission by the Client to do so.
● The Instructor shall not assign any of his/her duties or obligations under this instructing contract to a third party without
the written permission of the Client.
● The instructor shall keep the personal information of the Client private and confidential including things like assessment
results, improvements, and progress information and shall only share the information with the Client.
● In the event that your trainer is absent or resigns during the training period, another instructor from Let’s Shine Studio
will continue to instruct you. Hours that have been purchased will not be reimbursed. If you are unable to attend your
sessions due to illness, your hours will be extended (equivalent to the duration of your illness, up to a maximum of 12
months) upon submission of a medical certificate.
● The Client undertakes to assist the Instructor in identifying problem areas in which the Client needs specific assistance.
● The Client agrees to provide their own materials needed for each instructing session as workout outfit and shoes and
notebook.
● The Client agrees that assignments, and exercises form an integral part of instructing and undertakes to complete such
work timeously.
● The Client understands that this program may or may not benefit his/her physical fitness or general health and recognizes
that involvement in these sessions will allow him/her to learn proper ways to perform exercises, nutrition and lifestyle
routines and regulate physical effort. The Client further understands that if he/she closely follows the program
instructions, that he will likely improve his exercise capacity and fitness level after a period of 3-6 months.
When you receive guidance from Let’s Shine, you will be added to our email list (via Mailchimp and Getresponse) and
receive updates about your progress with us, along with access to your programs. You may opt-out at any time.
The Instructor makes no promises or warranties with regards to a Client’s performance as a result of any instruction
provided. The instructor cannot guarantee or assure the client’s performance as an outcome of the instruction given.
There are no promises or guarantees made by the instructor in regards to the effectiveness of the instruction provided.
The client’s performance is subject to various factors and the instructor cannot be held responsible for it. The instruction
provided is simply meant to assist and guide the client, but the ultimate success of the client depends on the client’s own
efforts and abilities. It is important to note that the instructor is not making any promises or warranties regarding the
client’s performance and the client takes responsibility for their own progress.
This Instructor contract may be terminated by either party at any time by giving the other party seven days prior written
notice. The Client agrees to compensate the Instructor for all the services rendered through and including the effective
date of termination of the relationship with the Instructor. The Client shall immediately pay the instructor all the
pending invoices within 20 days of the effectiveness of termination notice.
You agree to safeguard the Instructors Content, like notes, lectures or course information (collectively, Proprietary
Information) and to prevent the unauthorized, negligent or inadvertent use or disclosure thereof. You will not, without
our prior written approval, directly or indirectly, use or disclose the Proprietary Information to any person or Client. You
agree to promptly notify Instructor in writing of any use or disclosure of Proprietary Information in violation of this
agreement. You acknowledge that the use or disclosure of the Proprietary Information in any manner inconsistent with
these Terms will cause the instructor irreparable damage and who will have the right to (i) equitable and injunctive relief
to prevent such prohibited use or disclosure, and (ii) recover the amount of all damages (including attorney’s fees and
expenses) in connection with such prohibited use or disclosure.
The trainer is committed to maintaining confidentiality in regards to all client information and personal details. This
means that the trainer will keep all information shared by the client strictly confidential and will not disclose it to any third
parties. However, in order to ensure the quality of the follow-up and the client’s results, the trainer may need to seek
professional input from other instructors at Let’s Shine studios. In such cases, the client’s name will not be disclosed and
the confidentiality of the client’s information will be protected at all times. The trainer is committed to maintaining the
client’s confidentiality and to providing the best possible service.
No relaxation, indulgence, waiver or release by any party of any of the rights in terms of this agreement on one occasion
shall prevent the subsequent enforcement of such rights and shall not be deemed to be a waiver of any subsequent breach
of any of the terms.
This agreement constitutes the entire understanding between the parties with regard to the subject matter thereof and the
parties waive the right to rely on any alleged expressed or implied provision not contained herein. Any alteration to this
agreement must be in writing and signed by both parties.
